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Difference between revisions of "Enable Content Sharing and Recording in Microsoft Teams for Technical Support"
Enable Content Sharing and Recording in Microsoft Teams for Technical Support (view source)
Revision as of 00:23, 8 August 2024
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Hello IT Admin, | Hello IT Admin, | ||
Your team has requested support from OdataLink. Our support team is keen to help and would request for a few permissions in Microsoft Teams to be able to provide optimal solution. | Your team has requested support from OdataLink. | ||
Our support team is keen to help and would request for a few permissions in Microsoft Teams to be able to provide optimal solution. | |||
= Permissions = | = Permissions = | ||
; Request Control for External Participants | ; Request Control for External Participants | ||
In order to customize reports or dashboards for your team, rectify errors, or optimize performance, Remote control helps troubleshooting and resolving issues faster and more efficient. Since this is a per-user policy setting, you can enable "Allow participant to give or request control" in Meeting Policies in Teams Admin Center. | In order to customize reports or dashboards for your team, rectify errors, or optimize performance, Remote control helps troubleshooting and resolving issues faster and more efficient. | ||
Since this is a per-user policy setting, you can enable "Allow participant to give or request control" in Meeting Policies in Teams Admin Center. | |||
; Allow Meeting Recording | ; Allow Meeting Recording | ||
Our clients may request a consulting session for customized reports and/or solutions. Meeting recording helps OdataLink support team to keep a reference for requirements and modifications. You can enable Meeting recording in Meeting Policies in Teams Admin Center. | Our clients may request a consulting session for customized reports and/or solutions. Meeting recording helps OdataLink support team to keep a reference for requirements and modifications. | ||
You can enable Meeting recording in Meeting Policies in Teams Admin Center. | |||
= Resources = | = Resources = | ||
| Line 15: | Line 19: | ||
[https://learn.microsoft.com/en-us/microsoftteams/settings-policies-reference#recording--transcription Microsoft Learn - Content Sharing] | [https://learn.microsoft.com/en-us/microsoftteams/settings-policies-reference#recording--transcription Microsoft Learn - Content Sharing] | ||
[https://learn.microsoft.com/en-us/microsoftteams/meeting-recording?tabs=meeting-policy Microsoft Learn - Teams Recording Policies] | [https://learn.microsoft.com/en-us/microsoftteams/meeting-recording?tabs=meeting-policy Microsoft Learn - Teams Recording Policies]<br /> | ||