Difference between revisions of "Enable Content Sharing and Recording in Microsoft Teams for Technical Support"

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Hello IT Admin,


Your team has requested support from OdataLink.
OdataLink support is provided via Microsoft Teams
 
In a support session we often request control of the keyboard and mouse or to record a meeting to create a training resource
 
Typically, these options are disabled for external users by default
 
In preparation for a support session, we request that these features are enabled before hand
 
To enable Request control for External Participants, please follow the Microsoft Support Link below
    Ash add that here
 
To Allow Meeting Recording, please follow the following support link
 
 


Our support team is keen to help and would request for a few permissions in Microsoft Teams to be able to provide optimal solution.