Difference between revisions of "Enable Content Sharing and Recording in Microsoft Teams for Technical Support"

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OdataLink support is provided via Microsoft Teams
OdataLink, provide support via Microsoft Teams


In a support session we often request control of the keyboard and mouse or to record a meeting to create a training resource
In a support session, we often request control of the keyboard and mouse or to record a meeting to create a training resource


Typically, these options are disabled for external users by default
Typically, these options are disabled for external users by default


In preparation for a support session, we request that these features are enabled before hand
In preparation for a support session, we request that these features are enabled. You will require assistance from an IT Administrator in order to do this


To enable Request control for External Participants, please follow the Microsoft Support Link below
To assist we have provided links Microsoft support pages
 
To enable Request control for External Participants, please follow Link below
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     Ash add that here