Write
280
edits
Difference between revisions of "Enable Content Sharing and Recording in Microsoft Teams for Technical Support"
Enable Content Sharing and Recording in Microsoft Teams for Technical Support (view source)
Revision as of 23:24, 11 August 2024
, 11 Augustadded links as per Jeff's suggestions
m (added links as per Jeff's suggestions) |
|||
| Line 8: | Line 8: | ||
In preparation for a support session, we request that these features are enabled. You will require assistance from an IT Administrator in order to do this | In preparation for a support session, we request that these features are enabled. You will require assistance from an IT Administrator in order to do this | ||
To assist | To assist with this, links and references to Microsoft support pages are provided below. | ||
: To enable '''Request control for External Participants''', please follow this [https://learn.microsoft.com/en-us/microsoftteams/settings-policies-reference#content-sharing ''link'']<ref name="control-request">[https://learn.microsoft.com/en-us/microsoftteams/settings-policies-reference#content-sharing MS Learn - Content Sharing]</ref> | |||
: To enable '''Meeting Recording''', please follow this [https://learn.microsoft.com/en-us/microsoftteams/settings-policies-reference#recording--transcription ''link'']<ref name="meeting-recording">[https://learn.microsoft.com/en-us/microsoftteams/settings-policies-reference#recording--transcription MS Learn - Recording and Transcription]</ref> | |||
= Permissions = | = Permissions = | ||
; Request Control for External Participants | ;Request Control for External Participants | ||
In order to customize reports or dashboards for your team, rectify errors, or optimize performance, Remote control helps troubleshooting and resolving issues faster and more efficient. | : In order to customize reports or dashboards for your team, rectify errors, or optimize performance, Remote control helps troubleshooting and resolving issues faster and more efficient. | ||
Since this is a per-user policy setting, you can enable '''Allow participant to give or request control''' in Meeting Policies in '''Teams Admin Center'''. | : Since this is a per-user policy setting, you can enable '''Allow participant to give or request control''' in Meeting Policies in '''Teams Admin Center'''. | ||
;Allow Meeting Recording | |||
: Our clients may request a consulting session for customized reports and/or solutions. Meeting recording helps OdataLink support team to keep a reference for requirements and modifications. | |||
; Allow Meeting Recording | : You can enable '''Meeting recording''' in Meeting Policies in '''Teams Admin Center'''. | ||
Our clients may request a consulting session for customized reports and/or solutions. Meeting recording helps OdataLink support team to keep a reference for requirements and modifications. | |||
You can enable '''Meeting recording''' in Meeting Policies in '''Teams Admin Center'''. | |||
| Line 35: | Line 29: | ||
[https://learn.microsoft.com/en-us/microsoftteams/unified-policies-settings-management-teams-admin-center MS Learn - Teams Admin Center] | [https://learn.microsoft.com/en-us/microsoftteams/unified-policies-settings-management-teams-admin-center MS Learn - Teams Admin Center] | ||
<references /><br /> | |||