Difference between revisions of "Enable Content Sharing and Recording in Microsoft Teams for Technical Support"

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In a support session, we often request control of the keyboard and mouse or to record a meeting to capture the knowledge
In a support session, we often request control of the keyboard and mouse or to record a meeting to capture the knowledge


Typically, these Teams options are disabled for external users by default
Typically, these options are disabled for external Teams users by default


In preparation for a support session, we request that these features are enabled. You will require assistance from an IT Administrator in order to do this
In preparation for a support session, we request that these features are enabled. You will require assistance from an IT Administrator in order to do this