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Difference between revisions of "Enable Content Sharing and Recording in Microsoft Teams for Technical Support"
Enable Content Sharing and Recording in Microsoft Teams for Technical Support (view source)
Revision as of 00:56, 14 August 2024
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OdataLink | OdataLink Team provides support via Microsoft Teams. | ||
In a support session, we often request control of the keyboard and mouse or to record a meeting to capture the knowledge | In a support session, we often request control of the keyboard and mouse or to record a meeting to capture the knowledge. | ||
Typically, these options are disabled for external Teams users by default | Typically, these options are disabled for external Teams users by default | ||
In preparation for a support session, we request that these features be enabled beforehand. You will require someone with Teams Admin rights to do | In preparation for a support session, we request that these features be enabled beforehand. You will require someone with Teams Admin rights to do enable these features | ||
To assist, please refer to the How to support notes below: | To assist, please refer to the How to support notes below: | ||
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[[How to enable Request control for External Participants|How to enable Request control for External Teams Participants]] | [[How to enable Request control for External Participants|How to enable Request control for External Teams Participants]] | ||
[[How to enable Meeting | [[How to enable Meeting Recording for External Teams Participants]] | ||
== Resources == | == Resources == | ||