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Difference between revisions of "Enable Content Sharing and Recording in Microsoft Teams for Technical Support"
Enable Content Sharing and Recording in Microsoft Teams for Technical Support (view source)
Revision as of 04:29, 14 August 2024
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In a support session, we often request control of the keyboard and mouse or to record a meeting to capture the knowledge. | In a support session, we often request control of the keyboard and mouse or to record a meeting to capture the knowledge. | ||
Typically, these options are disabled for external Teams users by default | Typically, these options are disabled for external Teams users by default. | ||
In preparation for a support session, we request that these features be enabled beforehand. You will require someone with Teams Admin rights to do enable these features | In preparation for a support session, we request that these features be enabled beforehand. You will require someone with Teams Admin rights to do enable these features | ||
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==Support Notes== | ==Support Notes== | ||
[[How to enable Request control for External Participants|Enable Teams Request control for External Participants]] | [[How to enable Request control for External Participants|How to Enable Teams Request control for External Participants]] | ||
[[How to enable Meeting Recording for External Teams Participants|Enable Teams Meeting Recording for External Participants]] | [[How to enable Meeting Recording for External Teams Participants|How to Enable Teams Meeting Recording for External Participants]] | ||
== Resources == | == Resources == | ||