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Difference between revisions of "Getting ready for your support session with OdataLink"
Getting ready for your support session with OdataLink (view source)
Revision as of 03:36, 26 September 2024
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= Receiving support via [https://www.teamviewer.com TeamViewer]<ref name="teamviewer" />= | = Receiving support via [https://www.teamviewer.com TeamViewer]<ref name="teamviewer" />= | ||
<gallery mode=" | <div style="float:right;"> | ||
<gallery mode="packed-hover" style="horizontal-align: right;"> | |||
File:teamviewer_dialog_download.png|100px|thumb|left|Download '''Temporary Session Handler''' app for your OS or '''Launch Application''' | File:teamviewer_dialog_download.png|100px|thumb|left|Download '''Temporary Session Handler''' app for your OS or '''Launch Application''' | ||
File:teamviewer_dialog_waiting.png|100px|thumb|center|Waiting for the '''OdataLink Support Person''' to receive connection notification and start session | File:teamviewer_dialog_waiting.png|100px|thumb|center|Waiting for the '''OdataLink Support Person''' to receive connection notification and start session | ||
</gallery> | |||
<gallery mode="packed-hover" style="horizontal-align: right;"> | |||
File:teamviewer_dialog_verify_user.png|100px|thumb|center|Verify User | File:teamviewer_dialog_verify_user.png|100px|thumb|center|Verify User | ||
File:teamviewer_dialog_allow_access.png|100px|thumb|center|Verify User - Allow Access | File:teamviewer_dialog_allow_access.png|100px|thumb|center|Verify User - Allow Access | ||
File:teamviewer_dialog_complete.png|100px|thumb|right|Connection established | File:teamviewer_dialog_complete.png|100px|thumb|right|Connection established | ||
</gallery> | </gallery> | ||
</div> | |||
A Quick Support link of the format shown in the image would be provided by us. Browse to the link. | A Quick Support link of the format shown in the image would be provided by us. Browse to the link. | ||
<img style="float: right;" src="teamviewer_dialog_download.png"> | |||
*If you have TeamViewer installed, click on '''Launch application''' link as highlighted in <span style="color:red">Red outline</span>. | *If you have TeamViewer installed, click on '''Launch application''' link as highlighted in <span style="color:red">Red outline</span>. | ||
#A dialog box will be displayed on the browser asking you to allow the URL to open '''TeamViewer'''. | #A dialog box will be displayed on the browser asking you to allow the URL to open '''TeamViewer'''. | ||