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Difference between revisions of "Getting Ready for your Support session with OdataLink"
Getting Ready for your Support session with OdataLink (view source)
Revision as of 04:52, 26 September 2024
, Thursday at 04:52changed layout of images for Teamviewer
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= Receiving support via [https://www.teamviewer.com TeamViewer]<ref name="teamviewer" />= | = Receiving support via [https://www.teamviewer.com TeamViewer]<ref name="teamviewer" />= | ||
<div style="float:right;"> | <div style="float: right;"> | ||
<gallery mode=" | <gallery mode="nolines"> | ||
File:teamviewer_dialog_download.png| | File:teamviewer_dialog_download.png|220px|thumb|Download '''Temporary Session Handler''' app for your OS or '''Launch Application''' | ||
File:teamviewer_dialog_waiting.png| | File:teamviewer_dialog_waiting.png|160px|thumb|Waiting for the '''OdataLink Support Person''' to receive connection notification and start session | ||
File:teamviewer_dialog_verify_user.png|80px|thumb|Verify User | |||
File:teamviewer_dialog_verify_user.png| | File:teamviewer_dialog_allow_access.png|100px|thumb|Verify User - Allow Access | ||
File:teamviewer_dialog_allow_access.png|100px|thumb | File:teamviewer_dialog_complete.png|80px|thumb|Connection established | ||
File:teamviewer_dialog_complete.png| | |||
</gallery> | </gallery> | ||
</div> | </div> | ||
A Quick Support link of the format shown in the image would be provided by us. Browse to the link. | A Quick Support link of the format shown in the image would be provided by us. Browse to the link. | ||
*If you have TeamViewer installed, click on '''Launch application''' link as highlighted in <span style="color:red">Red outline</span>. | *If you have TeamViewer installed, click on '''Launch application''' link as highlighted in <span style="color:red">Red outline</span>. | ||
#A dialog box will be displayed on the browser asking you to allow the URL to open '''TeamViewer'''. | #A dialog box will be displayed on the browser asking you to allow the URL to open '''TeamViewer'''. | ||