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Difference between revisions of "Getting ready for your support session with OdataLink"
Getting ready for your support session with OdataLink (view source)
Revision as of 04:43, 26 September 2024
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*If you don't have TeamViewer installed, click on '''For Windows''' or '''For MacOS''' as per your system configuration. | *If you don't have TeamViewer installed, click on '''For Windows''' or '''For MacOS''' as per your system configuration. | ||
#A file download dialog will be opened. Allow to download install the '''Temporary Session Handler''' | #A file download dialog will be opened. Allow to download install the '''Temporary Session Handler''' | ||
#Wait for a few minutes until the support person starts the TeamViewer session | |||
#Once installed, you will be asked to verify the person providing you support. Click on '''Verify user''' | #Once installed, you will be asked to verify the person providing you support. Click on '''Verify user''' | ||
#Further details would be displayed on the screen. Verify the details and mark "I trust this person..." | #Further details would be displayed on the screen. Verify the details and mark "I trust this person..." | ||
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<br \> | |||
= Receiving support via [https://teams.microsoft.com/ Microsoft Teams]<ref name="microsoft-teams" />= | = Receiving support via [https://teams.microsoft.com/ Microsoft Teams]<ref name="microsoft-teams" />= | ||
<div style="float: right;"> | <div style="float: right;"> | ||
<gallery mode="traditional" | <gallery mode="traditional"> | ||
File:Cont_share_expand.png| | File:Cont_share_expand.png|350px|Teams Admin Center - Content Sharing | ||
File:Recording-tac-expand.png| | File:Recording-tac-expand.png|350px|Teams Admin Center - Meeting Recording | ||
</gallery> | </gallery> | ||
</div> | </div> | ||