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Difference between revisions of "Setting up Microsoft Teams for support session with OdataLink"
Setting up Microsoft Teams for support session with OdataLink (view source)
Revision as of 20:14, 2 October 2024
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To provide remote assistance to our clients, our support team uses [https://www.microsoft.com/en-us/microsoft-teams/group-chat-software Microsoft Teams]. | To provide remote assistance to our clients, our support team uses [https://www.microsoft.com/en-us/microsoft-teams/group-chat-software Microsoft Teams]. | ||
Microsoft Teams allows '''Requesting or | Microsoft Teams allows '''Requesting or Giving Remote Control''' which enables support team to quickly access local settings for faster troubleshooting. | ||
The features needed to provide support are disabled for '''External Participants''' by default. | The features needed to provide support are disabled for '''External Participants''' by default. | ||