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Before correcting this issue, you will need to double check the request was valid ie a person who you intend to use it | Before correcting this issue, you will need to double check the request was valid ie a person who you intend to use it | ||
If | If the request was valid, you can correct the issue the following way. | ||
* Authorising the [[IP Addresses|ip address]] via the auto-generated email. | * Authorising the [[IP Addresses|ip address]] via the auto-generated email. | ||
* [[Allowing / disallowing IP addresses access to a model|Allowing the IP address access to a model]] | * [[Allowing / disallowing IP addresses access to a model|Allowing the IP address access to a model]] | ||
* Authorising your IP address via [[Authorise IP address via OdataLink app|OdataLink app]] | * Authorising your IP address via [[Authorise IP address via OdataLink app|OdataLink app]] | ||
If | If the user's IP address changes frequently, you can [[Adding a range of IP addresses|Add a range of IP Addresses]] to allow access. | ||
If the request was not valid, and this type of error is occurring often, it may pay to change the [[Editing a model's details|ModelCode]] or [[Editing a data file's details|DataFileCode]]. | |||
= Related Topics = | = Related Topics = | ||
[[OdataLink OData feed error codes]] <br /> | [[OdataLink OData feed error codes]] <br /> | ||
[[Troubleshooting Guides]] <br /> | [[Troubleshooting Guides]] <br /> |