Difference between revisions of "Setting up TeamViewer for support session with OdataLink"

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If installing apps is disabled by your organisation IT policy, Please let us know in advance.
If installing apps is disabled by your organisation IT policy, Please let us know in advance.


Support person will generate and share a '''QuickSupport''' session URL similar to this '''<nowiki>https://quicksupport.me/s156010354</nowiki>'''.  
Support person will generate and share a '''QuickSupport''' session URL.  


Please follow the steps below to install an alternative '''Quick Support Session Handler''' application:
Please follow the steps below to install an alternative '''Quick Support Session Handler''' application:
# A Quick Support link of the format shown in the image would be provided by us. Browse to the link.
# A Quick Support link of the format '''<nowiki>https://quicksupport.me/s156010354</nowiki>''' would be provided by us. Browse to the link.
# Click on '''For Windows''' or '''For MacOS''' as per your system configuration.
# Click on '''For Windows''' or '''For MacOS''' as per your system configuration.
# A file download dialog will be opened. Once the download is completed, install the '''Temporary Session Handler'''.
# A file download dialog will be opened. Once the download is completed, install the '''Temporary Session Handler'''.
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