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Difference between revisions of "Setting up TeamViewer for support session with OdataLink"
Setting up TeamViewer for support session with OdataLink (view source)
Revision as of 19:10, 7 October 2024
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== Check if Teamviewer is already installed == | == Check if Teamviewer is already installed == | ||
# Click on Start and start typing '''Apps: Teamviewer'''. | # Click on Start and start typing '''Apps: Teamviewer'''. | ||
# If you have '''Teamviewer''' installed, Open the app and skip to '''Step | # If you have '''Teamviewer''' installed, Open the app and skip to '''Step 1''' in the next section [[#Open the Teamviewer app]]. | ||
# If you can't see TeamViewer app, to install from the Microsoft Store [https://apps.microsoft.com/store/detail/XPDM17HK323C4X follow this link] | # If you can't see TeamViewer app, to install from the Microsoft Store [https://apps.microsoft.com/store/detail/XPDM17HK323C4X follow this link] | ||
# This link takes you directly to '''Teamviewer Remote''' app on Microsoft Store. Click Install. | # This link takes you directly to '''Teamviewer Remote''' app on Microsoft Store. Click Install. | ||
# A Microsft store pop-up box will appear. Click Install. | # A Microsft store pop-up box will appear. Click Install. | ||
# When the installation is completed, Open TeamViewer app. | # When the installation is completed, Open TeamViewer app. | ||
== Open the Teamviewer app == | == Open the Teamviewer app == | ||
# | # Open your '''TeamViewer''' app. | ||
# | # If you are opening TeamViewer for the first time, you will be presented with a '''License Agreement and EULA''' Dialog Box. Accept the '''License Agreement''' and click on '''Continue'''. | ||
# Your unique '''Connection ID''' and '''Password''' will be displayed as per your layout. Please share these credentials with your support person. | # Your unique '''Connection ID''' and '''Password''' will be displayed as per your layout. Please share these credentials with your support person. | ||
# The support person will enter the ID and Password provided in the last step. | # The support person will enter the ID and Password provided in the last step. | ||