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Difference between revisions of "Setting up TeamViewer for support session with OdataLink"
Setting up TeamViewer for support session with OdataLink (view source)
Revision as of 00:47, 31 October 2024
, 31 OctoberAdded images, another section on how to install Teamviewer via MS Store
m (Added images, another section on how to install Teamviewer via MS Store) |
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We provide support via [https://www.teamviewer.com '''TeamViewer''']. | We provide support via [https://www.teamviewer.com '''TeamViewer''']. | ||
In preparation for | In preparation for your support session, please follow the steps below to set up '''TeamViewer'''. | ||
<div style="display: grid; float: right;"> | <div style="display: grid; float: right;"> | ||
<gallery mode="nolines" perrow=2> | <gallery mode="nolines" perrow=2> | ||
File:check_installed_teamviewer.png|600px|right|Apps:TeamViewer | File:check_installed_teamviewer.png|600px|right|Apps:TeamViewer | ||
File:store_listing_teamviewer.png|600px|Click on "View in Store" | |||
File:teamviewer_install_ms_store.png|600px|Click on Install | |||
File:teamviewer_landing_old.png|right|600px|TeamViewer Old Layout | File:teamviewer_landing_old.png|right|600px|TeamViewer Old Layout | ||
File:teamviewer_landing_new.png|right|600px|TeamViewer New Layout | File:teamviewer_landing_new.png|right|600px|TeamViewer New Layout | ||
| Line 14: | Line 16: | ||
== Check if Teamviewer is already installed == | == Check if Teamviewer is already installed == | ||
# Click on the Windows Start button and start typing '''Apps: Teamviewer'''. | # Click on the Windows '''Start''' button and start typing '''Apps: Teamviewer'''. | ||
# If you have '''Teamviewer''' installed, | # If you have '''Teamviewer''' installed, skip to '''Step 1''' in [[#Open the Teamviewer app]] section. | ||
# If you | # If you don't have TeamViewer installed, skip to '''Step 1''' in [[#Install TeamViewer from Microsoft Store]] section. | ||
# | |||
# | |||
== Install TeamViewer from Microsoft Store == | |||
# Navigate to [https://apps.microsoft.com/store/detail/XPDM17HK323C4X Microsoft Store - TeamViewer Remote] to install TeamViewer. | |||
# Click on '''View in Store''' button. | |||
# TeamViewer Remote app details page will be displayed in the Microsoft store. Click on '''Install''' button. | |||
# When the installation is completed, Open TeamViewer app. | # When the installation is completed, Open TeamViewer app. | ||
If the Microsoft Store installation fails, please install [[How to manually install TeamViewer on your system | TeamViewer manually]] | |||
== Open the Teamviewer app == | == Open the Teamviewer app == | ||
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# The support person will enter the ID and Password provided in the last step. | # The support person will enter the ID and Password provided in the last step. | ||
# Your TeamViewer session with OdataLink will start. | # Your TeamViewer session with OdataLink will start. | ||