Setting up Microsoft Teams for support session with OdataLink

Revision as of 02:20, 1 October 2024 by Ash (talk | contribs) (Setting up MS teams to enable content sharing and remote control before a support session)

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Please follow the steps below to set up your Microsoft Teams^[1]^[2] before a support session with OdataLink.

Teams Admin Center - Content Sharing

Teams Admin Center - Meeting Recording

Prerequisites

Please ensure you have Teams Admin Center access, or inform your IT team, to enable the following features for External Participants:

Steps

Steps to enable Give or Request Control for External Participants

Login to Teams Admin Center, and Navigate to Meetings > Global Policies > Meeting Policies.
Under Content Sharing section, toggle External Participants can give or request control switch to ON.

To view the official documentation on Content Sharing, please follow this link^[3]

Steps to enable Meeting Recording for External Participants

Login to Teams Admin center and Navigate to Meetings > Global Policies > Meeting Policies.
Under Recording & transcription section, toggle Meeting Recording switch to ON.

To view the official documentation on Meeting Recording, please follow this link^[4]

References

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