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Difference between revisions of "Enable Content Sharing and Recording in Microsoft Teams for Technical Support"
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Enable Content Sharing and Recording in Microsoft Teams for Technical Support (view source)
Revision as of 00:23, 8 August 2024
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Hello IT Admin, | Hello IT Admin, | ||
Your team has requested support from OdataLink. Our support team is keen to help and would request for a few permissions in Microsoft Teams to be able to provide optimal solution. | Your team has requested support from OdataLink. | ||
Our support team is keen to help and would request for a few permissions in Microsoft Teams to be able to provide optimal solution. | |||
= Permissions = | = Permissions = | ||
; Request Control for External Participants | ; Request Control for External Participants | ||
In order to customize reports or dashboards for your team, rectify errors, or optimize performance, Remote control helps troubleshooting and resolving issues faster and more efficient. Since this is a per-user policy setting, you can enable "Allow participant to give or request control" in Meeting Policies in Teams Admin Center. | In order to customize reports or dashboards for your team, rectify errors, or optimize performance, Remote control helps troubleshooting and resolving issues faster and more efficient. | ||
Since this is a per-user policy setting, you can enable "Allow participant to give or request control" in Meeting Policies in Teams Admin Center. | |||
; Allow Meeting Recording | ; Allow Meeting Recording | ||
Our clients may request a consulting session for customized reports and/or solutions. Meeting recording helps OdataLink support team to keep a reference for requirements and modifications. You can enable Meeting recording in Meeting Policies in Teams Admin Center. | Our clients may request a consulting session for customized reports and/or solutions. Meeting recording helps OdataLink support team to keep a reference for requirements and modifications. | ||
You can enable Meeting recording in Meeting Policies in Teams Admin Center. | |||
= Resources = | = Resources = | ||
| Line 15: | Line 19: | ||
[https://learn.microsoft.com/en-us/microsoftteams/settings-policies-reference#recording--transcription Microsoft Learn - Content Sharing] | [https://learn.microsoft.com/en-us/microsoftteams/settings-policies-reference#recording--transcription Microsoft Learn - Content Sharing] | ||
[https://learn.microsoft.com/en-us/microsoftteams/meeting-recording?tabs=meeting-policy Microsoft Learn - Teams Recording Policies] | [https://learn.microsoft.com/en-us/microsoftteams/meeting-recording?tabs=meeting-policy Microsoft Learn - Teams Recording Policies]<br /> | ||