Difference between revisions of "Enable Content Sharing and Recording in Microsoft Teams for Technical Support"

Our support team is keen to help and would request for a few permissions in Microsoft Teams to be able to provide optimal solution.

Our support team is keen to help and would request for a few permissions in Microsoft Teams to be able to provide optimal solution.

= Permissions =

= Permissions =

In order to customize reports or dashboards for your team, rectify errors, or optimize performance, Remote control helps troubleshooting and resolving issues faster and more efficient.  

In order to customize reports or dashboards for your team, rectify errors, or optimize performance, Remote control helps troubleshooting and resolving issues faster and more efficient.  

Since this is a per-user policy setting, you can enable '''Allow participant to give or request control''' in Meeting Policies in '''Teams Admin Center'''.

Since this is a per-user policy setting, you can enable '''Allow participant to give or request control''' in Meeting Policies in '''Teams Admin Center'''.

; Allow Meeting Recording

; Allow Meeting Recording

Our clients may request a consulting session for customized reports and/or solutions. Meeting recording helps OdataLink support team to keep a reference for requirements and modifications.  

Our clients may request a consulting session for customized reports and/or solutions. Meeting recording helps OdataLink support team to keep a reference for requirements and modifications.  

You can enable '''Meeting recording''' in Meeting Policies in '''Teams Admin Center'''.

You can enable '''Meeting recording''' in Meeting Policies in '''Teams Admin Center'''.

= Resources =

= Resources =