Difference between revisions of "Enable Content Sharing and Recording in Microsoft Teams for Technical Support"

Enable Content Sharing and Recording in Microsoft Teams for Technical Support (view source)

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-Hello IT Admin,
-Your team has requested support from OdataLink.
+OdataLink support is provided via Microsoft Teams
+In a support session we often request control of the keyboard and mouse or to record a meeting to create a training resource
+Typically, these options are disabled for external users by default
+In preparation for a support session, we request that these features are enabled before hand
+To enable Request control for External Participants, please follow the Microsoft Support Link below
+    Ash add that here
+To Allow Meeting Recording, please follow the following support link
-Our support team is keen to help and would request for a few permissions in Microsoft Teams to be able to provide optimal solution.