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Difference between revisions of "Enable Content Sharing and Recording in Microsoft Teams for Technical Support"
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Enable Content Sharing and Recording in Microsoft Teams for Technical Support (view source)
Revision as of 00:24, 12 August 2024
, 12 Augustadded links as per Jeff's suggestions
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In preparation for a support session, we request that these features are enabled. You will require assistance from an IT Administrator in order to do this | In preparation for a support session, we request that these features are enabled. You will require assistance from an IT Administrator in order to do this | ||
To assist | To assist with this, links and references to Microsoft support pages are provided below. | ||
: To enable '''Request control for External Participants''', please follow this [https://learn.microsoft.com/en-us/microsoftteams/settings-policies-reference#content-sharing ''link'']<ref name="control-request">[https://learn.microsoft.com/en-us/microsoftteams/settings-policies-reference#content-sharing MS Learn - Content Sharing]</ref> | |||
: To enable '''Meeting Recording''', please follow this [https://learn.microsoft.com/en-us/microsoftteams/settings-policies-reference#recording--transcription ''link'']<ref name="meeting-recording">[https://learn.microsoft.com/en-us/microsoftteams/settings-policies-reference#recording--transcription MS Learn - Recording and Transcription]</ref> | |||
= Permissions = | = Permissions = | ||
; Request Control for External Participants | ;Request Control for External Participants | ||
In order to customize reports or dashboards for your team, rectify errors, or optimize performance, Remote control helps troubleshooting and resolving issues faster and more efficient. | : In order to customize reports or dashboards for your team, rectify errors, or optimize performance, Remote control helps troubleshooting and resolving issues faster and more efficient. | ||
Since this is a per-user policy setting, you can enable '''Allow participant to give or request control''' in Meeting Policies in '''Teams Admin Center'''. | : Since this is a per-user policy setting, you can enable '''Allow participant to give or request control''' in Meeting Policies in '''Teams Admin Center'''. | ||
;Allow Meeting Recording | |||
: Our clients may request a consulting session for customized reports and/or solutions. Meeting recording helps OdataLink support team to keep a reference for requirements and modifications. | |||
; Allow Meeting Recording | : You can enable '''Meeting recording''' in Meeting Policies in '''Teams Admin Center'''. | ||
Our clients may request a consulting session for customized reports and/or solutions. Meeting recording helps OdataLink support team to keep a reference for requirements and modifications. | |||
You can enable '''Meeting recording''' in Meeting Policies in '''Teams Admin Center'''. | |||
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[https://learn.microsoft.com/en-us/microsoftteams/unified-policies-settings-management-teams-admin-center MS Learn - Teams Admin Center] | [https://learn.microsoft.com/en-us/microsoftteams/unified-policies-settings-management-teams-admin-center MS Learn - Teams Admin Center] | ||
<references /><br /> | |||