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Difference between revisions of "Enable Content Sharing and Recording in Microsoft Teams for Technical Support"
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Enable Content Sharing and Recording in Microsoft Teams for Technical Support (view source)
Revision as of 03:29, 14 August 2024
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In a support session, we often request control of the keyboard and mouse or to record a meeting to capture the knowledge. | In a support session, we often request control of the keyboard and mouse or to record a meeting to capture the knowledge. | ||
Typically, these options are disabled for external Teams users by default | Typically, these options are disabled for external Teams users by default. | ||
In preparation for a support session, we request that these features be enabled beforehand. You will require someone with Teams Admin rights to do enable these features | In preparation for a support session, we request that these features be enabled beforehand. You will require someone with Teams Admin rights to do enable these features | ||
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==Support Notes== | ==Support Notes== | ||
[[How to enable Request control for External Participants|Enable Teams Request control for External Participants]] | [[How to enable Request control for External Participants|How to Enable Teams Request control for External Participants]] | ||
[[How to enable Meeting Recording for External Teams Participants|Enable Teams Meeting Recording for External Participants]] | [[How to enable Meeting Recording for External Teams Participants|How to Enable Teams Meeting Recording for External Participants]] | ||
== Resources == | == Resources == | ||