Difference between revisions of "Enable Content Sharing and Recording in Microsoft Teams for Technical Support"

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Enable Content Sharing and Recording in Microsoft Teams for Technical Support (view source)

Revision as of 01:27, 1 October 2024

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redirecting to Setting up MS Teams landing page
m (Ash moved page Enable Content Sharing and Recording for Technical Support to Enable Content Sharing and Recording in Microsoft Teams for Technical Support: Heading should include MS Teams for page indexing and to help clients find the page easily)
(redirecting to Setting up MS Teams landing page)
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#REDIRECT [[Setting up Microsoft Teams for Support session with OdataLink]]
OdataLink Team provides support via Microsoft Teams.
 
In a support session, we often request control of the keyboard and mouse or to record a meeting to capture the knowledge.
 
Typically, these options are disabled for external Teams users by default.
 
In preparation for a support session, we request that these features be enabled beforehand. You will require someone with Teams Admin rights to do enable these features
 
To assist, please refer to the How to support notes below:
 
==Support Notes==
 
[[How to enable Request control for External Participants|How to Enable Teams Request control for External Participants]]
 
[[How to enable Meeting Recording for External Teams Participants|How to Enable Teams Meeting Recording for External Participants]]
 
== Resources ==
 
[https://learn.microsoft.com/en-us/microsoftteams/unified-policies-settings-management-teams-admin-center MS Learn - Teams Admin Center]
 
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