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Difference between revisions of "Setting up TeamViewer for support session with OdataLink"
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Setting up TeamViewer for support session with OdataLink (view source)
Revision as of 01:30, 4 October 2024
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'''TeamViewer''' doesn't require changing any local, group settings, or system defaults. | '''TeamViewer''' doesn't require changing any local, group settings, or system defaults. | ||
<div style="float: right;"> | |||
Please follow the steps below to set up your '''TeamViewer''' before your first support session with OdataLink. | |||
<div style="display: grid; float: right;"> | |||
<gallery mode="nolines" perrow=2> | <gallery mode="nolines" perrow=2> | ||
File:check_installed_teamviewer.png|right|Apps:TeamViewer | File:check_installed_teamviewer.png|600px|right|Apps:TeamViewer | ||
File:teamviewer_app_store_install.png|right|Install TeamViewer | File:teamviewer_app_store_install.png|600px|right|Install TeamViewer | ||
File:teamviewer_landing_old.png|right|TeamViewer Old Layout | File:teamviewer_landing_old.png|right|600px|TeamViewer Old Layout | ||
File:teamviewer_landing_new.png|right|TeamViewer New Layout | File:teamviewer_landing_new.png|right|600px|TeamViewer New Layout | ||
</gallery></div> | </gallery></div> | ||
| Line 35: | Line 36: | ||
<div style="float: right;"> | <div style="float: right;"> | ||
<gallery mode="nolines" perrow=3> | <gallery mode="nolines" perrow=3> | ||
File:teamviewer_dialog_download.png|right|Download '''Temporary Session Handler''' | File:teamviewer_dialog_download.png|right|Download '''Temporary Session Handler''' | ||
File:teamviewer_dialog_waiting.png|right|Wait for session start | File:teamviewer_dialog_waiting.png|right|Wait for session start | ||
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If installing apps is disabled by your organisation IT policy, Please let us know in advance. | If installing apps is disabled by your organisation IT policy, Please let us know in advance. | ||
Support person will generate and '''QuickSupport''' session URL | Support person will generate and '''QuickSupport''' session URL similar to the format "https://quicksupport.me/s156010354". | ||
Please follow the steps below to install an alternative Quick Support Session Handler application: | Please follow the steps below to install an alternative Quick Support Session Handler application: | ||