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Difference between revisions of "Setting up TeamViewer for support session with OdataLink"
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Setting up TeamViewer for support session with OdataLink (view source)
Revision as of 02:34, 4 October 2024
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If installing apps is disabled by your organisation IT policy, Please let us know in advance. | If installing apps is disabled by your organisation IT policy, Please let us know in advance. | ||
Support person will generate and share a '''QuickSupport''' session URL | Support person will generate and share a '''QuickSupport''' session URL. | ||
Please follow the steps below to install an alternative '''Quick Support Session Handler''' application: | Please follow the steps below to install an alternative '''Quick Support Session Handler''' application: | ||
# A Quick Support link of the format | # A Quick Support link of the format '''<nowiki>https://quicksupport.me/s156010354</nowiki>''' would be provided by us. Browse to the link. | ||
# Click on '''For Windows''' or '''For MacOS''' as per your system configuration. | # Click on '''For Windows''' or '''For MacOS''' as per your system configuration. | ||
# A file download dialog will be opened. Once the download is completed, install the '''Temporary Session Handler'''. | # A file download dialog will be opened. Once the download is completed, install the '''Temporary Session Handler'''. | ||