Setting up Microsoft Teams for support session with OdataLink

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Please follow the steps below to set up your Microsoft Teams[1][2] before a support session with OdataLink.

Teams Admin Center - Content Sharing
Teams Admin Center - Meeting Recording

Prerequisites

Please ensure you have Teams Admin Center access, or inform your IT team, to enable the following features for External Participants:

Steps

Steps to enable Give or Request Control for External Participants
  • Login to Teams Admin Center, and Navigate to Meetings > Global Policies > Meeting Policies.
  • Under Content Sharing section, toggle External Participants can give or request control switch to ON.

To view the official documentation on Content Sharing, please follow this link[3]


Steps to enable Meeting Recording for External Participants
  • Login to Teams Admin center and Navigate to Meetings > Global Policies > Meeting Policies.
  • Under Recording & transcription section, toggle Meeting Recording switch to ON.

To view the official documentation on Meeting Recording, please follow this link[4]


Related Topics

Getting Ready for your Support session with OdataLink
Setting up TeamViewer for Support session with OdataLink


References

  1. ↑ Microsoft Teams
  2. ↑ MS Teams Chat
  3. ↑ Microsoft Learn - Content Sharing
  4. ↑ Microsoft Learn - Recording and Transcription
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